Credit Specialist

About the role

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Credit Specialist I for our Columbus, OH location. As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Collaborates with the Sales team to evaluate and approve customer credit applications, ensuring alignment with company credit policies
• Resolves credit hold issues to facilitate timely order processing
• Conducts thorough credit investigations using Dun & Bradstreet, Experian, online resources, and customer-provided references to assess creditworthiness and establish appropriate credit limits
• Handles escalated credit approval matters promptly and professionally, ensuring minimal disruption to business operations
• Monitors credit exception reports and proactively communicates with Sales Representatives to determine appropriate actions on held orders, considering customer history, payment behavior, and credit terms
• Reviews and adjusts credit limits for accounts with evolving credit needs, ensuring limits reflect current financial standing and business requirements
• Prepares and submits credit refund requests to the Credit Manager for review and approval, ensuring accuracy and compliance with internal procedures
• Generates and distributes accounts receivable statements upon customer request, supporting transparency and timely payment
• Performs other duties as assigned by the Credit Supervisor, Credit & Collections Manager, or Controller

Qualifications

• High School Diploma, GED, or equivalent
• Previous credit specialist or similar experience preferred
• Previous MRO experience preferred
• Previous B2B credit experience is preferred
• Previous experience with Experian or similar is preferred
• The ability to perform extensive work over the phone
• Intermediate computer literacy in Microsoft Office applications
• The ability to maintain confidentiality when handling sensitive information
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Benefits

• health, dental and vision insurance
• company sponsored life, optional life and disability insurance
• Health Savings Accounts and Flexible Spending Accounts
• a 401(k) plus match
• Tuition Assistance
• Paid Parental Leave
• Paid Time Off (PTO)
• a Dress for your Day dress code
• paid holidays

Schedule

This is a Monday‑Friday role. The shifts are 8 hours with a rotating schedule between the hours of 8:00 am‑6:00 pm.