Credit Specialist

Job Overview

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is seeking a Credit Specialist to manage a portfolio of process‑focused customers and national accounts. The role supports enterprise business and sales objectives through efficient credit and collection activities while maintaining positive customer relations.

Responsibilities

• Manage customers using portals for purchase order delivery, invoicing, and payment.
• Handle a wide variety of credit and collection functions, including sophisticated, large, or difficult credit accounts.
• Maintain consistency between credit and collection activities and the organization’s overall customer‑relations strategy.
• Implement credit policies to maintain acceptable risk levels, prompt repayments, minimize losses, and efficiently collect arrears.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Participate in associate meetings, communicate concerns to management, and strengthen internal and external relationships.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Qualifications

• 3–5 years of experience in credit management or similar roles.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Knowledge of Bectran, Billtrust, Cash App, Power BI, and Handle platforms.
• Ability to develop and deliver effective presentations.
• Experience using Ferguson’s inventory, logistics, and customer‑relationship‑management systems.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Life insurance.
• 401(k) with company match.
• Mental health coverage.
• Gender‑affirming and family‑building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.

Pay

Pay range: $22.71 – $34.07 (hourly). This role is eligible for bonus or incentive plans. Starting wage may be higher in certain locations based on local or state wage requirements.