Credit Specialist

About the role

The Credit Specialist will be managing a portfolio of process focused customers and national accounts.

Responsibilities

• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
• Work closely with peers at different credit management levels and support them as needed.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Qualifications

• Previous experience in credit management or similar accounting or finance roles.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Strong oral and written communication skills.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

$21.63 - $32.45 hourly. This role is bonus or incentive plan eligible. The starting wage may be higher in certain locations based on local or state wage requirements.