Credit Services Recovery Specialist
Huntington National Bank · Columbus, OH · 1 wk ago
On-siteOTHRFull-time
About the role
Credit Services Recovery Specialists at Huntington provide "Simply the Best" customer service at all times.
Responsibilities
- Contacting charged off customers by telephone or mail to collect to negotiate balance in full or make
- Updating collection files and completes all necessary paperwork
- Negotiating payment plans protecting the Bank's interest and completes decision-making process
- Locating customers via skip tracing and Lexis/Nexis
- Recommending action regarding repossessions, bankruptcies, and/or foreclosures
- Arranging for appropriate Bank and/or legal action based on account analysis as deemed by manager
- Performs other duties as assigned
Qualifications
- High school diploma or GED
- At least 1 year of collections experience
Preferred qualifications
- Must have excellent written and verbal communication skills
- Must have strong negotiation skills and ability
- Working knowledge of consumer and collection law is desired
- Must be goal oriented and self-motivated
- Knowledge of CACS, RMS and HOGAN systems helpful
- Experience using computers
Workplace type
Office