Jobs · Finance

Credit Risk AI Enablement

FNBO · Greater Richmond Region · 5 days ago
Finance$82k–$135k/yrFull-time

About the role

FNBO is seeking an exceptional technical change agent to architect the future of our retail consumer and small business underwriting framework for loans and lines under $1MM. This isn't a role for someone who simply implements what others design. This is for the rare professional who sees a manual process and instinctively envisions the elegant automation that could replace it—then makes it happen. You'll work at the nexus of credit expertise and cutting-edge technology, wielding AI tools and automation platforms to challenge every assumption, question every manual touchpoint, and relentlessly pursue operational excellence.

Responsibilities

  • Reimagine Credit Strategy Through Automation (20%)
    • Deconstruct and redesign credit underwriting processes for consumer retail and small business loans/lines under $1MM with automation as the goal
    • Identify opportunities where AI and machine learning can enhance credit decisions while managing risk
    • Challenge legacy thinking: "We've always done it this way" is not in your vocabulary
    • Drive technology vision & implementation (50%)
      • Partner with IT and business teams to translate credit requirements into technical specifications for automated underwriting systems
      • Build compelling business cases for technology investments that balance innovation with pragmatic ROI
      • Design sophisticated workflow automation with intelligent exception handling—because not everything fits the algorithm
      • Define business requirements and integrate specifications that enable seamless automation
      • Leverage FNBO's AI toolkit to prototype, test, and scale solutions rapidly
    • Lead Cross-Functional Transformation (20%)
      • Navigate the complex organizational landscape to build coalitions and secure buy-in across FNBO functions
      • Present recommendations to C-level executives with clarity, confidence, and data-driven insights
      • Orchestrate project timelines and deliverables across multiple stakeholders who don't report to you
      • Drive change management efforts, recognizing that implementing technology is simple compared to transforming mindsets and behaviors
    • Continuous Innovation (10%)
      • Stay ahead of emerging AI capabilities and credit technology trends
      • Experiment with new tools and approaches in FNBO's environment
      • Build a culture of "test and learn" rather than "plan and perfect"

Requirements

Technical Acumen

  • Hands-on experience with AI/ML tools, automation platforms, or workflow technologies (we want builders, not just strategists)
  • Comfort with data analysis, SQL, Python, or similar tools—you don't need to be a software engineer, but you should speak their language
  • Understanding of API integrations, data pipelines, and system architecture concepts
  • Experience with credit decisioning systems, underwriting platforms, or loan origination systems is a significant plus

Qualifications

Natural curiosity about how things work Change Leadership

  • Exceptional communication skills—you can explain complex technical concepts to credit officers and credit nuances to engineers
  • Proven ability to present to and influence C-level executives
  • Track record of driving changes in environments where you lead through influence, not authority
  • Resilience and optimism in the face of organizational resistance

Skills

Intellectual restlessness—you're energized by problems that don't have obvious solutions Bias toward action—you'd rather build a prototype than write another requirements document Collaborative spirit—you genuinely enjoy working with diverse teams and perspectives Growth mindset—you see failures as learning opportunities and iteration as progress

Benefits

Overview

  • We offer a variety of benefits designed to keep you and your family physically and financially healthy.
  • Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance

Pay

Compensation range (base pay): $81,662.00-$134,741.00

Schedule

This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

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