Credit Representative

About the role

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

Responsibilities

• Manages credit applications process; enters new customers and tracks for renewal.
• Verifies that all customer credit files are complete, accessible, and secure.
• Ensures customer statements are updated timely and are accurate.
• Responds to inquiries made to the Credit Department in a timely manner.
• Works and communicates with Credit Department teammates to ensure goals and KPIs are met.
• PARTNERS WITH ACCOUNTING TO ENSURE ACCURATE BANK AND LEDGER RECONCILIATIONS ARE MAINTAINED.
• Reviews and reports on collection efforts for past due accounts and assists sales team in collection efforts.
• RECOMMENDS CREDIT TERMS AND LIMITS BASED ON CUSTOMER PROFILE.
• WORKS WITH SALES AND ACCOUNTING TEAMS TO OBTAIN AND MAINTAIN SALES TAX CERTIFICATES.
• ISSUES, COMMUNICATES, AND DOCUMENTS CRITICS AND ADJUSTMENTS AS NEEDED IN ACCORDANCE WITH ESTABLISHED PROCESSES.
• Processes customer payments and maintains security of customer information.
• GENERATES ACCURATE AND TIMELY DEPARTMENT REPORTS AS NEEDED.

Qualifications

• Prompt and dependable
• Solid organizational skills
• Strong written and verbal communication
• Ability to work within a team
• Ability to prioritize multiple tasks in a fast-paced environment
• Ability to handle high volume of work efficiently
• Communication skills and experience necessary to interface with all levels of management, staff, and customers in a fast-paced, team-oriented environment
• Understands legal requirements and compliance for credit accounts and capability to manage all aspects of data, relationships, and requirements to protect and mitigate risks
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”

Skills

• Desire to serve customers, build customer relationships, and create raving fans
• Team player, open to change, and pursuing continuous improvement
• Treating others with humility, respectfulness, kindness, honesty, patience, and self-control

Benefits

• 401K – We match up to 4%
• MEDICAL
• DENTAL
• VISION
• HOLIDAY PAY
• VACATION PAY
• Mental health resources
• HEALTHCARE COORDINATORS
• LIFE INSURANCE
• HEALTH SAVINGS ACCOUNT
• FLEXIBLE SPENDING ACCOUNT
• SHORT-TERM DISABILITY
• LONG-TERM DISABILITY
• PROFIT-SHARING BONUS
• PERFORMANCE BASED MERIT INCREASES
• Educational assistance available – Up to $5,250 each year

Pay

Compensation is commensurate with experience.

Schedule

This role is full-time.