Credit Manager

Key Responsibilities

• Evaluate new and existing customers for creditworthiness and approve credit decisions; assign appropriate credit terms and credit limits in accordance with company policy.
• Establish and maintain credit policies, payment terms, and credit limits, ensuring all orders comply with company credit and collection policy.
• Monitor and manage credit exposure across the customer portfolio, including international credit risk and export documentation requirements.
• Manage the end-to-end collections process, maintaining regular contact with customers and verifying the status of outstanding payments.
• Monitor AR aging, DSO, CEI, bad debt, and overall collection performance, driving corrective action where needed.
• Resolve customer disputes and partner with Sales to accelerate collections and improve cash flow.
• Assign accounts to outside collection agencies as needed, with Assistant Controller approval.
• Work with the Assistant Controller to calculate DSO and manage bad debt and the bad debt reserve.
• Oversee daily posting of cash receipts; reconcile accounts and resolve discrepancies in a timely manner.
• Support month-end close, including reconciliations, write-offs, and related journal activity.
• Generate daily and monthly reports for the Assistant Controller and CFO on the status of past-due accounts.
• Forecast cash collections and provide executive-level KPI reporting on AR and credit performance.
• Manage dealer and distributor credit programs, supporting both domestic and international distributors.
• Review distributor inventory and payment trends to inform credit and collection strategy.
• Coordinate the resolution of rebate, deduction, and pricing disputes.
• Partner with Logistics and Supply Chain on order releases and credit holds.
• Ensure internal control compliance across all AR and credit processes.
• Drive ERP, reporting, and process automation improvements to increase efficiency and accuracy.

Key Performance Indicators

• Days Sales Outstanding (DSO)
• Collection Effectiveness Index (CEI)
• Current AR % 90+ Day Aging
• Bad Debt %
• Cash Forecast Accuracy
• Dispute Resolution Cycle Time

Requirements

• Bachelor's degree in Finance, Accounting, or Business (or a related field).
• 10+ years of progressive experience in Credit/Collections/Accounts Receivable, including credit risk evaluation, DSO management, bad debt management, and AR reconciliation.
• Prior experience leading or developing a team preferred.
• Prior collections experience in the audio electronics or consumer electronics field a plus.
• Experience with ERP systems (e.g., PeopleSoft, Oracle, EPICOR, SAP, NETSUITE).
• Advanced Excel skills; Power BI and CLAUDE AI experience.
• Solid financial acumen across credit risk evaluation, DSO calculation, bad debt management, and accounts receivable reconciliation.
• Strong communication skills; able to maintain professional relationships with customers and internal stakeholders throughout the collections process.
• Strong managerial skills with the ability to drive results, maintain accountability, and develop a high-performing team.
• Strong analytical skills with the ability to interpret AR data, identify trends, and make sound credit decisions.

Qualifications & Skills

• Strategic thinker with the ability to execute tactically.
• Entrepreneurial mindset with a competitive drive to win.
• High integrity, trustworthiness, and a commitment to doing the right thing.
• Resilient and composed under pressure.
• Inspiring leader who motivates others through action & vision.

Pay

$100,000 - $120,000