Credit Manager

Duties and Responsibilities

• Coach and mentor using the Socratic method, asking questions to get at the why behind the what for outcomes.
• Develop strengths among the team to identify upstream KPIs to help be more forward looking, rather than reactive.
• Supports both credit and commercial teams on leadership discussions, including executive level calls, both internally and externally, to share insights and gather financial information relative to decision making.
• Serve as an escalation point for credit policy exceptions and operational challenges.
• Establish and monitor credit limits to minimize financial exposure while supporting business growth.
• Continuously evaluate operational processes for effectiveness and efficiency, leveraging Lean practices to streamline credit operations.
• Facilitate problem-solving activities to address root causes of inefficiencies and implement sustainable solutions.
• Foster cross-functional collaboration with sales, operations, and finance teams.
• Prepare and present regular financial and credit performance reports to all levels of leadership, highlighting key metrics and trends.
• Ensure compliance with internal controls, audit requirements, and global regulations.
• Develop, implement, and enhance Standard Operating Procedures (SOPs) to meet operational excellence goals.
• Leverage technology to improve efficiency and automation in financial and credit processes.
• Stay updated on global economic trends, regulatory changes, and advancements in credit and collections management tools and regularly use knowledge to drive better decisions throughout the team and mitigate risk.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of financial reporting, operations, finance, and/or credit experience.
• Minimum of 2 years leading and managing teams.
• Preferred: Ability to demonstrate a deep level of financial knowledge and strong written and verbal communication skills up to executive level.
• Preferred: Ability to demonstrate real application of Lean, Six Sigma, or equivalent process improvement methodology in a leadership position.
• CCE, or other credit-related certification(s).
• Proficient in Microsoft Office Suite of Programs, Credit rating software, and ERP systems.
• Strong ability to partner, consult, and influence multiple stakeholder groups.
• Strong ability to implement changes.
• Strong ability to motivate and encourage change, able to get positive results in a very large, dispersed organization.