Jobs · Accounting · Tennessee

Credit & Collections Specialist

Stowers Machinery Corporation · Knoxville, TN · 1 mo ago
AccountingFull-time
We need to output HTML fragment with sections only when content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. No metadata like Job ID. Remove boilerplate. Need to preserve substantive info. Let's parse the posting: - Job Type Full-time (maybe schedule? but schedule not given; we can include schedule if present? It says "Full-time" but not schedule details like hours. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It says "Job Type Full-time". That's schedule info? Could be considered schedule. But they said "Schedule" heading only if posting actually states them. It states "Full-time". That's a schedule type. So we could include a Schedule section with "Full-time". However they said "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". "Full-time" is not filler. So we could include Schedule section with

Full-time

. But they also said "Prefer a few substantive sections over many thin ones." Might be okay. - Description: Position Scope paragraph. - Knowledge And Skill Requirements: bullet list? It's sentences. We'll treat as list. - Preferred Qualification(s): list. - Education Requirements: list. - Essential Job Functions: list. - Leadership Responsibilities: list. - Preferred Experience And Skills: list. - Physical And Mental Requirements: list. - Work Environment: paragraph. - Then boilerplate about job description not inclusive etc. Remove. We need to map to headings: About the role (maybe description), Responsibilities (Essential Job Functions + Leadership Responsibilities?), Requirements (Knowledge And Skill Requirements?), Qualifications (Preferred Qualification(s) + Education Requirements?), Skills (maybe combine Knowledge And Skill Requirements and Preferred Experience And Skills?), Benefits (none), Pay (none), Schedule (Full-time). We must only include sections with real content. We need to decide which headings to use. Let's think: - About the role: could use Position Scope paragraph. - Responsibilities: Essential Job Functions and Leadership Responsibilities (both are responsibilities). Could combine. - Requirements: Knowledge And Skill Requirements (maybe also Physical And Mental Requirements? but that's more about ability). Could treat as Requirements. - Qualifications: Preferred Qualification(s) and Education Requirements. - Skills: maybe Preferred Experience And Skills (or combine with Knowledge And Skill Requirements). But we already used Knowledge And Skill Requirements as Requirements. Could still have Skills section for Preferred Experience And Skills. - Benefits: none -> omit. - Pay: none -> omit. - Schedule: Full-time -> include. We must not repeat job title. Use

for each section heading. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. Thus for prose sections (About the role, Work Environment, Schedule) use

    . For lists use

    • . We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet point exactly as in text. Let's extract each piece. Position Scope paragraph: "Position Scope: The Credit and Collections Specialist is responsible for managing customer credit risk and ensuring timely collection of outstanding receivables. This role supports financial health by maintaining accurate records, resolving payment issues, and fostering positive customer relationships. This position will also help process new customer credit applications." We can keep as

      (maybe remove "Position Scope:" label? It's part of prose; we can keep it as is.) Knowledge And Skill Requirements: "Strong understanding of credit principles, collections processes, and financial documentation Proficiency in ERP systems and Microsoft Excel Excellent communication, negotiation, and conflict resolution skills Ability to analyze data and make informed decisions High level of accuracy and attention to detail" These are separate lines; we can make each

    • . Preferred Qualification(s): "3+ years of experience in credit and collections or accounts receivable Familiarity with credit scoring models and risk assessment tools Experience working with B2B customers and large account portfolios" Education Requirements: "High school diploma, GED or equivalent required Associate or Bachelor’s degree in Accounting, Finance, or related field preferred" Essential Job Functions: "Review and assess customer credit applications and set appropriate credit limits Monitor aging reports and follow up on overdue accounts Resolve billing discrepancies and customer disputes Maintain accurate records of collection activities and communications by documenting in the company’s system Collaborate with sales and customer service teams to support account resolution Prepare reports for management on collection status and risk exposure Assist with legal documents for the Credit Manager, as needed" Leadership Responsibilities: "While this role does not include direct supervisory duties, the specialist will: Take ownership of assigned accounts and collection strategies Lead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding) Provide insights and recommendations to leadership on credit risk trends" Note: first sentence is prose; we could keep as part of list? Might be better to keep as

      then list. But instruction: Use

      • for any list of duties/requirements/benefits. The leadership responsibilities includes a lead-in sentence then list. We could treat the lead-in as

        and then list. But we need to preserve all substantive information. We'll include the lead-in as a

        inside the section, then

        • for the three items. Preferred Experience And Skills: "Experience in manufacturing, industrial, or heavy equipment industries is a plus Knowledge of lien laws, collections regulations, and dispute resolution practices Ability to work independently and manage multiple priorities" Physical And Mental Requirements: "Ability to sit for extended periods and work at a computer Clear verbal and written communication Strong focus and mental agility for handling complex account issues" Work Environment: "Office-based role with standard business hours Collaborative team setting with cross-functional interaction Occasional flexibility required during month-end or audit periods Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in areas as required. Although the work usually is not considered inherently dangerous, employees must be careful while performing onsite services." We need to keep as prose? Could be list but it's sentences separated by line breaks. Could treat as

          with line breaks? Better to make

          containing the whole paragraph with sentences separated by spaces. But we need to preserve line breaks? Not required. We'll combine into a single

          preserving the content. Schedule: "Full-time" as

          . Now we need to decide headings. We'll produce:

          About the role

          Position Scope: The Credit and Collections Specialist is responsible for managing customer credit risk and ensuring timely collection of outstanding receivables. This role supports financial health by maintaining accurate records, resolving payment issues, and fostering positive customer relationships. This position will also help process new customer credit applications.

          Responsibilities

          • Review and assess customer credit applications and set appropriate credit limits
          • Monitor aging reports and follow up on overdue accounts
          • Resolve billing discrepancies and customer disputes
          • Maintain accurate records of collection activities and communications by documenting in the company’s system
          • Collaborate with sales and customer service teams to support account resolution
          • Prepare reports for management on collection status and risk exposure
          • Assist with legal documents for the Credit Manager, as needed

          While this role does not include direct supervisory duties, the specialist will:

          • Take ownership of assigned accounts and collection strategies
          • Lead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding)
          • Provide insights and recommendations to leadership on credit risk trends
          But we have two lists; maybe combine under Responsibilities with a heading and include both lists. Could also add a

          for the lead-in. Alternatively we could split Leadership Responsibilities as separate section but we don't have a heading for that; we could keep under Responsibilities. Now Requirements: Knowledge And Skill Requirements.

          Requirements

          • Strong understanding of credit principles, collections processes, and financial documentation
          • Proficiency in ERP systems and Microsoft Excel
          • Excellent communication, negotiation, and conflict resolution skills
          • Ability to analyze data and make informed decisions
          • High level of accuracy and attention to detail
          Qualifications: Preferred Qualification(s) and Education Requirements.

          Qualifications

          • 3+ years of experience in credit and collections or accounts receivable
          • Familiarity with credit scoring models and risk assessment tools
          • Experience working with B2B customers and large account portfolios
          • High school diploma, GED or equivalent required
          • Associate or Bachelor’s degree in Accounting, Finance, or related field preferred
          Skills: Preferred Experience And Skills.

          Skills

          • Experience in manufacturing, industrial, or heavy equipment industries is a plus
          • Knowledge of lien laws, collections regulations, and dispute resolution practices
          • Ability to work independently and manage multiple priorities
          Physical And Mental Requirements maybe could be under Requirements? But we already used Requirements for knowledge and skill. Could add another section "Physical And Mental Requirements". But we prefer few sections. Could incorporate into Requirements as additional bullets? But they are distinct. However we could add a section "Physical And Mental Requirements". The instruction: Prefer a few substantive sections over many thin ones. Adding another section may be okay if it's substantive. It's three bullets. Could be okay. But we already have Requirements, Qualifications, Skills. Adding Physical And Mental Requirements would be fourth. Might be okay. Alternatively we could merge Physical And Mental Requirements into Requirements as additional bullets, but they are not exactly knowledge/skill but still requirements. Could be okay. Let's decide: We'll keep Requirements as knowledge and skill; add a separate section "Physical And Mental Requirements". That's fine. Work Environment: we can have a section "Work Environment". But we already have many sections. Could we incorporate Work Environment into About the role? Not really. Could be its own section. Schedule: Full-time. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Physical And Mental Requirements, Work Environment, Schedule. That's many sections but each has substantive content. The instruction: Prefer a few substantive sections over many thin ones. But we have to include all substantive info; we can't omit. Could we combine some? For example, Physical And Mental Requirements could be merged into Requirements (makes Requirements longer). Work Environment could be merged into About the role? Not ideal. Schedule could be a short note maybe in About the role? But schedule is separate info. We could combine Physical And Mental Requirements into Requirements as additional bullets, making Requirements section longer but still one section. Similarly, Work Environment could be added as a paragraph under About the role or as its own section but we could add as a paragraph under About the role after the scope. That would reduce sections. Let's try to reduce sections: - About the role: include Position Scope paragraph and Work Environment paragraph(s). Could also include Schedule note? Maybe schedule as a short sentence. - Responsibilities: as before. - Requirements: include Knowledge And Skill Requirements + Physical And Mental Requirements. - Qualifications: include Preferred Qualification(s) + Education Requirements. - Skills: include Preferred Experience And Skills. - Schedule: maybe include as a short note under About the role or separate? Could be a short

          Full-time

          under About the role after work environment. Thus we have sections: About the role, Responsibilities, Requirements, Qualifications, Skills. That's 5 sections. Check if we lose any info: We'll include all. Let's craft About the role:

          Position Scope: The Credit and Collections Specialist is

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