Credit & Collections Specialist

About the Company

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. We also provide advanced radiography solutions through our Non-Destructive Testing (NDT) team to keep transportation infrastructure, aerospace, and oil and gas assets safe. Headquartered in Lexington, Massachusetts, Fujifilm operates globally with over 70,000 employees across healthcare, electronics, business innovation, and imaging segments.

Responsibilities

• Ensure current and accurate Accounts Receivable positions for assigned accounts via collections, credit, research, and analysis.
• Establish and maintain appropriate credit limits by analyzing DSO and external credit risk management tools and reports.
• Build cross-departmental relationships to drive quick resolutions to invoicing discrepancies.
• Ensure prompt payment of assigned accounts through persistent telephone, email, and written communication.
• Initiate customer retention through daily communication and develop strategies for on-time payments to prevent credit hold status.
• Assist with audit support collection and bad debt analysis.
• Comply with all applicable U.S. FDA medical device regulatory requirements, ISO 13485 standards, and other relevant laws and regulations.

Requirements

• 3+ years of collection experience preferred.
• Bachelor’s Degree or equivalent work experience required.
• Strong communication, attention to detail, and organizational skills.
• Proficiency in Microsoft Excel.
• SAP, Salesforce, or GetPaid experience is a plus.

Physical Requirements

• Ability to sit for 75-100% of applicable work time.
• Ability to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• Ability to stand, talk, and hear for 75% of applicable work time.
• Ability to lift and carry up to ten pounds up to 20% of applicable work time.
• Close vision: ability to see clearly at twenty inches or less.

Travel

Occasional (up to 5%) travel may be required based on business need.

Pay

$62,285.00 - $65,000.00 annual salary with a $10,000.00 KPI bonus.

Benefits

• Medical, Dental, and Vision insurance.
• Life Insurance.
• 401k retirement plan.
• Paid Time Off.