Credit & Collections Specialist

Fluke’s Finance Team is a group of dynamic, results-driven, and passionate individuals focused on providing world-class financial support to Fluke and our parent company Fortive. We believe in leveraging standard work while championing continuous process improvement to be the most efficient and effective at our individual and team responsibilities. We train and develop our teams to be successful in their roles and prepared for new opportunities as they become available.

About the role

Reporting to the Accounts Receivable Manager, the Credit & Collections Specialist will be responsible for collections on a portfolio of customer accounts, including ensuring timely collections, ship hold releases, setting credit limits, and additional duties as assigned.

Responsibilities

• Monitor and collect on an assigned customer portfolio that could be either domestic or international, including continuous follow-up on past due and coming due invoices, dispute resolution, and reconciliation of account and payment detail.
• Work with the credit desk to establish and review customer credit limits.
• Review and release on-hold orders.
• Create and update standard work.
• Work within and understand regulations and best practices surrounding collections.
• Ensure timely escalation of issues to management and other functions as appropriate.
• Partner cross-functionally with Sales, Contracts, and Order Management as needed.
• Participate in continuous improvement activities to ensure optimal efficiency.

Requirements

• 2+ years of related experience with a high school diploma or equivalent.
• Strong communication skills, both written and verbal.
• Proficient with Microsoft Office.
• Familiarity with Oracle ERP is a plus.
• Ability to maintain professionalism under pressure.
• Great organization skills, accuracy, and attention to detail.
• Strong interpersonal skills with a high degree of maturity, diplomacy, and professionalism.

About Fluke

Fluke is leading the world in creating software, test tools, and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality, and safety. A wholly owned subsidiary of Fortive Corporation, Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams, and the Fluke brand.

Pay

The salary range for this position is $23.88 - $35.83 per hour.

Benefits

• This position is eligible for a bonus as part of the total compensation package.