Credit and Collections Specialist

Credit & Collections Specialist Salary: $60,000-$70,000 Location: Fishers, IN | Hybrid Schedule Why This Opportunity Stands Out This is a rare opportunity to join a highly stable, well-established manufacturing organization where people stay long term and leadership truly supports work-life balance. Exceptional Stability: Key leaders have been with the organization for 30+ years, and the current Credit & Collections Specialist is retiring after more than two decades in the role.Smooth Transition & Training: You will receive hands-on training from the incumbent prior to retirement, setting you up for long-term success.Autonomy: This role owns the full credit and collections process—ideal for someone who enjoys independence and accountability.Hybrid Work Environment: Enjoy flexibility with a 3 days in-office / 2 days remote schedule.Balanced Culture: Monday–Friday, 8:00 a.m.–5:00 p.m. This is a “do your job well and go home” environment with limited overtime outside of month-end.Professional Yet Relaxed: Business casual workplace where nice jeans are acceptable.Global Exposure: Part of a global organization with headquarters overseas, offering the strength of an international presence with a small, collaborative U.S. team. Key Responsibilities Manage customer credit and collections activities, including credit reviews and payment follow-upPerform customer risk assessments and maintain accurate credit documentationServe as a professional point of contact for customer billing and payment inquiriesPartner with the accounting team during month-end closeMaintain records and reporting using SAP and Excel Qualifications 5+ years of experience in credit & collections and customer serviceComfortable working independently and managing a desk end-to-endMature, direct, and professional communication styleERP experience required (SAP strongly preferred); solid Excel skills Additional Details Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (40+ hours; occasional month-end needs)Work Model: Hybrid: 3 days in office, 2 days working from home (this role cannot be fully remote)Travel: NoneGrowth Track: This is a long-term, stable role with no upward ladder—ideal for someone seeking consistency and ownership rather than constant advancement. Benefits Medical, dental, and 401(k) plans #INSEP2026