Credit and Collections Representative

About the role

Build relationships. Make an impact. Anderson Trucking Service—Jacksonville, Florida is seeking a Credit & Collections Representative who enjoys solving puzzles, working with numbers, and turning tricky situations into wins. If you’re energized by collaboration, customer interaction, and keeping things running smoothly behind the scenes—this could be your next great role!

Responsibilities

• Connect with customers by phone and email to resolve past-due balances and billing questions
• Investigate and solve invoice discrepancies, short pays, and credit disputes
• Evaluate customer creditworthiness using credit reports and risk tools
• Set up and manage special billing requirements and customer portals
• Keep detailed, accurate records of all customer and collection activity
• Monitor third-party payment systems and update internal records
• Support cross-functional teams and help keep customers in good standing

Requirements

• 2+ years of experience in credit, collections, accounting, or a related field
• Associate degree in Business, Accounting, or Finance preferred (but not required)
• Organized, detail-oriented, and analytical mindset
• Self-motivated and comfortable juggling multiple priorities
• Team-oriented with a positive attitude and flexible approach
• High integrity and ability to maintain confidentiality
• Proficiency in Microsoft Word, Excel, and Outlook

Qualifications

Competitive wage
Comprehensive benefits: health, dental, vision, long & short-term disability, 401(k), PTO, plus more!
Ongoing professional training & development
Opportunities for career growth enterprise wide in a forward-thinking organization!

Benefits

• Hourly pay range: $21.00 - $23.50 per hour
• Health, dental, and vision insurance
• 401k retirement savings plan
• Paid holidays, paid time off
• Professional development opportunities
• Wellness programs
• Employee assistance resources

Pay

The anticipated hourly pay range for this position begins at $21.00 - $23.50 per hour. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic as compared to others doing substantially similar work.

Schedule

Not specified

Skills

Not specified

Benefits

• Health, dental, and vision insurance
• 401k retirement savings plan
• Paid holidays, paid time off
• Professional development opportunities
• Wellness programs
• Employee assistance resources

Benefits

Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

About ATS

Founded in 1955, Anderson Trucking Service, Inc. (ATS) is a leading global transportation and logistics company. We are growing our Jacksonville, Florida office with over 70 years of experience behind us, ATS has expanded into a powerful community of professional drivers, and dedicated employees who keep our mission moving forward. At ATS, our core values of integrity, determination, responsibility, innovation, and excellence are the foundation of everything we do, including our approach to employee development. We believe in investing in our people, rewarding hard work and ambition with real opportunities to advance in your career. If you're looking for a fulfilling career path instead of "just a job," ATS could be the place for you.

Right to Work

This organization participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm your authorization, you will be given written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action is taken against you, including termination of employment. Employers may not use E-Verify to pre-screen job applicants or to discriminate based on citizenship status or national origin.