Credit Analyst

Responsibilities

• Reviews, analyzes, and approves or denies customer credit applications.
• Manages credit hold policy, reviewing customer account status, payment, and collections.
• Provides communications to MAs (marketing associates) on customer accounts.
• Handles escalated collection accounts.
• Performs regular review of customer files to manage risk and remain compliant with audit controls.
• Makes recommendations on bad debt management.

Additional Job Duties

• Research and resolve account disputes, rejected or returned payments, and missed payments or invoices.
• Communicate with customers to reconcile payments and collect past due balances.
• Prepare accounting statements and financial reports.

Skills

• Strong verbal and written communication skills.
• Strong financial analysis skills.
• Proficient in Microsoft Office and ERP systems.
• Proficient computer skills.

Education

• 2-4 years of college and/or relative experience.

Experience

• At least one year credit or collections experience required or equivalent combination of education and experience.
• Experience processing customer ACH and credit card payments.
• Minimum of 2 years of accounting, accounts receivable, collections, or related experience.