Credit Analyst

Contact Management

• Contact customers regarding past due balance
• Research and resolve problems and disputes
• Establish and maintain credit lines on accounts
• Review and release orders on hold
• Compile data for mid month and month end reports for management
• Analyze assigned customer account orders every 2 hours daily for review/release to order or ship approval
• Timely resolution to credit-held order situations is critical to ensure on-time delivery of customer orders
• Facilitate accounts receivable collection techniques such as telephone, emails and written communication with assigned territory accounts
• Initiates and completes the first phase of the credit extension process to new and existing accounts by collecting trade payment and financial information
• Initial customer analysis completed in this phase to determine credit limits
• Reassess limits on a rolling yearly basis
• Ensure timely collection and maintain integrity of company accounts receivable
• Audit short/overpays and disputes to resolution
• Prepare report for monthly reporting and participate in calls with sales leaders

Sales Support

• Perform other related responsibilities as may be assigned

Education and Experience

• High school/GED diploma required with an Associate’s degree in Accounting preferred
• Minimum of 3 years related experience required
• Proficient in reading financial reports and D&B reports required; working knowledge of business and credit law; general accounting knowledge required

Skills

• NACM credential preferred
• Microsoft Office experience (Word, Excel and Outlook) required

Equal Opportunity Employer

We are an Equal Employment Opportunity Employer M/F/V/D.

Employer Information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.