Jobs · Administrative · Michigan

Credit Administrative Assistant

The Kendall Group · Portage, MI · 2 days ago
AdministrativeFull-time
About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: The Credit Administrative Assistant supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate and timely data entry. This role communicates with customers and Owner-Associates to resolve open items, collaborates with internal teams, and maintains a high level of service excellence. The position requires strong organization, attention to detail, and the ability to multi-task in a fast-paced environment. The Credit Administrative Assistant utilizes Microsoft Office and ERP systems to complete daily administrative and credit-related tasks while contributing to overall credit operations and customer support. Exciting Work You Will Do The essential duties and responsibilities of the Credit Administrative Assistant position will consist of, but are not limited to, the following: Answer telephone calls, monitor and distribute emails and correspondenceRespond to customer requestsProcess credit applicationsSet up new customer accountsHandle requested customer forms and certified/returned mailAssist with managing customer tax exemption forms and taxability statusGenerate notices as required by construction lien statutesPerform general administrative tasks for the Credit DepartmentOther duties as assigned Competencies You Possess Excellent customer service skillsProblem solvingResults orientedDetail orientedSelf-motivated What You’ll Need Work Experience: Entry-levelEducation: High School Diploma or GEDAnalytics/Computer Skills: Competency with MS Office and Excel; attention to detailOrganization Skills: Highly organized; ability to multi-task in a fast-paced environmentCross-functional Skills: Ability to work effectively across functions; strong customer service orientationCommunication Skills: Strong verbal and written communication skillsPhysical, Mental & ; Visual Skills: Ability to see, talk, hear, and sit for 8 hoursPhysical Environment: Normal office environmentTravel: Occasional travel Qualifications We Prefer But Don’t Require Prior administrative experience The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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