Credentialing Representative

About the role

SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare's clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results.

Responsibilities

• Collection and maintenance of all information for associate credentialing files for meeting the Joint Commission requirements for the Health Care Staffing Services certification or Joint Commission Accreditation for Ambulatory Health.
• Processes and maintains the confidential credentialing files for each associate; including evaluation for completeness.
• Collaborates with clinical management and credentialing staff to obtain missing information as needed.
• Completes accurate and timely data entry into the credentialing database program (Verity) to ensure all associate files are up to date.
• Replies timely to all requests for credentialing items and/or inquiries from operations and hospital clients.
• Completes credentialing file requests for outlying facilities.
• Basic office functions such as phones, mail, filing, and copying.
• Other duties as assigned.

Requirements

• Able to demonstrate high personal work standards and a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for the outcomes of their own work.
• Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
• Able to positively deal with changes that affect job requirements; adapt to shifting priorities in response to the needs of internal and external clients; quickly recognize situations/conditions where change is needed; work to clarify situations where information, instructions, or objectives are ambiguous; support organizational change.
• Able to review data/documents for accuracy and consistency; take action to prevent mistakes; follow procedures closely; keep records accurate and up to date; test services/applications rigorously when needed.
• Able to establish personal standards of quality for own work; independently improve the quality of own work processes, products, and/or services; identify and apply “best practices” in own work; improve the efficiency of own work by eliminating barriers and streamlining work processes; measure and track own performance.

Qualifications

The Successful Candidate Must Bring a High Level Of Ethical, Intellectual, Professional And Personal Values That Complement The Team And Company Vision.

Skills

• High level of ethical, intellectual, professional, and personal values.
• Get Results - Demonstrated ability to achieve high personal work standards and a sense of urgency about results; persistence in the face of repeated challenges; acceptance of responsibility for the outcomes of their own work.
• Problem Solving and Analysis - Ability to gather appropriate data and diagnose the cause of a problem before taking action; separation of causes from symptoms; application of lessons learned from others who encountered similar problems or challenges; anticipation of problems and development of contingency plans to deal with them; development and evaluation of alternative courses of action.
• Flexibility and Change - Ability to positively deal with changes that affect job requirements; adaptation to shifting priorities in response to the needs of internal and external clients; recognition of situations/conditions where change is needed; clarification of situations where information, instructions, or objectives are ambiguous; support of organizational change.
• Attention to Detail - Ability to review data/documents for accuracy and consistency; prevention of mistakes; adherence to procedures; accuracy and up-to-dateness of records; rigorous testing of services/applications.
• Relationship Building - Establishment of personal standards of quality for own work; independent improvement of the quality of own work processes, products, and/or services; identification and application of "best practices" in own work; improvement of the efficiency of own work by eliminating barriers and streamlining work processes; measurement and tracking of own performance.

Benefits

We offer a comprehensive benefit plan which includes, medical, dental, vision and life insurance. We have a matching 401k and generous PTO plan. We also provide continuing education and professional development reimbursement.

Pay

Salary starts at $45,000 and then advances to $48,000 after 90 days of employment.

Schedule

We offer a flexible hybrid schedule in Brentwood, TN.