Credentialing Program Assistant

Summary Responsible for working collaboratively with leadership - healthcare providers - the Credentialing & Privileging (C&P) - administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs - providing guidance on processes - requirements and implementation. Qualifications To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/08/2026. To qualify at the GS-06 grade - you must have one year of specialized experience equivalent to the GS-05 level or higher and meet the specialized experience.Specialized Experience: Experience utilizing computer software such as SharePoint - Microsoft Office Suite - and Adobe to create - edit - and maintain accurate documentation. To qualify at the GS-07 grade - you must have one year of specialized experience equivalent to the GS-06 level or higher and meet the specialized experience.Specialized Experience: Experience managing credentialing and privileging processes - including Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations activities programs. Experience utilizing computer software such as SharePoint - Microsoft Office Suite - and Adobe to create - edit - and maintain accurate documentation. There is no educational substitution for the GS-06 or the GS-07 level. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Duties Duties: Process credentialing and privileging documentation for providersAssemble credentialing packets for Medical Staff CommitteesGenerate credentialing reports (Report Cards - compliance tracking)Perform primary source verifications (licenses - NPDB - certifications)Review credentialing files for completeness and accuracyPerform VetPro access reviews and ensure system complianceTrack FPPE/OPPE completion and monitoring requirementsIdentify discrepancies and request corrections from providersConduct first-level review of FPPE/OPPE documentationAnalyze credentialing data trends and identify issuesEnter and maintain credentialing data in VetPro and databasesTrack provider licensure - certifications - and expiration timelinesMaintain tracking systems for credentialing requirementsTrack and process provider exit reviews and reporting requirementsCoordinate with external agencies (licensing boards - NPDB)Communicate deficiencies and requirements to stakeholdersConduct audits of credentialing files and monitoring systemsMaintain documentation and audit trails for credentialing actionsMaintain credentialing records in compliance with regulationsMonitor credentialing workflows and ensure compliance timelinesEnsure compliance with Joint Commission and VA standardsAssist in implementing credentialing processes and updatesProvide guidance to staff on credentialing proceduresIdentify issues requiring escalation to supervisorProvide administrative and technical support to C&P programPerform additional administrative support duties as assignedSupport special projects and credentialing initiativesCommunicate and coordinate with providers - clinical staff - and external entitiesExtract and organize data from systems (Excel - databases)Support development of credentialing forms and tracking toolsPromotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are metSelection at a lower grade level does not guarantee promotion to the full performance levelWork Schedule: Monday to Friday 7:30 am to 4:00 pm - subject to change based on the needs of the facilityTelework: This position may be authorized for teleworkTelework eligibility will be discussed during the interview processPosition Description/PD#: Credentialing Program Assistant/PD03348A and PD03347A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized