Creator Success Associate

What You’ll Do

• Lead engaging workshops & webinars to educate creators on using Pop.Store effectively
• Act as a trusted advisor for creators — helping them grow revenue using the platform
• Drive feature adoption by translating product capabilities into actionable strategies
• Represent Pop.Store at industry events & creator meetups
• Manage relationships with key creators and conduct strategy calls
• Capture feedback and collaborate with product teams to improve the experience

What We’re Looking For

• 1–3 years experience in Customer Success / Account Management / Community roles
• Strong communication & presentation skills (comfortable leading sessions)
• Experience with tools like Zoom, Loom, Canva, HubSpot (or similar CRM)
• Passion for the creator economy / social media / digital business
• Highly organized, proactive, and customer-first mindset
• Willingness to travel for events

Why Join Us?

• Work at the intersection of creators + commerce + technology
• High-impact role with direct influence on customer success
• Opportunity to work closely with product & marketing teams
• Fast-growing environment with strong ownership

Location: Remote (U.S. – Eastern Time preferred) + Travel
Salary Range : $50K - $70K