Creative Workflow Architect (Fluent in Japanese)

About the role

We are looking for a Creative Workflow Architect to join our fast growing creative team. The role is open to remote across North America (west coast only) and the UK, with offices in San Francisco, Seattle, and London. The position is particularly focused on the Japan market, where we have seen significant growth in both enterprise and self-serve customers.

Responsibilities

• Work closely with our Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers, specifically in the Japan market.
• Handle pre and post-sale work, ensuring that customers are using Runway to its full potential, as well as any creative work in the product, inclusive of media content, presets, featured workflows, etc.
• Participate in marketing sprints for model and feature releases.
• Creatively push the models available on Runway further using workflows and custom pipelines.
• Create content and lead demonstrations to show Enterprise prospects and customers how to leverage and utilize Runway most strategically.
• Partner with our Sales and Creative teams to provide guidance and training to Enterprise prospects and customers.
• Highlight and explain common use cases and workflows for Enterprise organizations.
• Serve as the day-to-day product expert for both pre and post sales conversations; help businesses understand the potential of utilizing Runway in their creative pipeline.
• Champion for our customers and work with our internal teams to translate customer feedback into product insights; liaise between customers and our internal teams in order to provide the best support and experience possible.

Requirements

Full professional bilingual fluency in Japanese and English. Experience & expertise creating content from end to end. Experience working with Japanese enterprises a plus. Passion for experimentation when it comes to content creation and creative workflows - you care more about "how we get there" than "the destination". Comfort working with creative tools in addition to Runway (Adobe, DaVinci Resolve etc), as well as an understanding of our technical and competitive landscape. Ability to deliver complex information to customers in a clear and concise way. Ability to thrive in a constantly changing and growing environment. Excitement about AI and motivation to continuously learn more about this new and exciting space!

Qualifications

Full professional bilingual fluency in Japanese and English.