Creative Resource Manager

Responsibilities

• Manage day-to-day and long-term resource allocation across creative disciplines, including design, copywriting, UX, video, production, and other creative functions.
• Balance workloads to maximize team utilization while supporting employee development and wellbeing.
• Partner with creative leads to forecast resource needs and identify capacity gaps or staffing constraints.
• Recommend solutions for resource shortages, shifting priorities, and workload conflicts.
• Maintain visibility into project status, team bandwidth, and upcoming demand.
• Serve as a trusted partner to creative leadership, project management, operations, and account teams.
• Help maintain a positive team culture by promoting equitable workload distribution and sustainable work practices.

Qualifications

• 3–7+ years of experience in resource management, project management, creative operations, or agency operations.
• Experience supporting creative, marketing, or digital teams.
• Excellent organizational, communication, and stakeholder management skills.
• PREFERRED: Experience in an advertising agency, marketing agency, healthcare communications agency, or in-house creative department.
• PREFERRED: Understanding of creative workflows, production timelines, and marketing campaign execution.
• PREFERRED: Experience with capacity planning, utilization tracking, and workforce forecasting.