Creative Repair Specialist
About the role
Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete a variety of repairs, many of them can be done in an hour or less by a talented and trained Technician.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
Responsibilities
In the Field Daily:
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Customer Service and Communication:
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
Follow Repair Process:
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
Requirements
Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
- A background in facilities maintenance is helpful but not a deal breaker.
- Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
About Surface Experts
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it! By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
Benefits
- Benefits Training Completion Bonus
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
Company Culture
VISION: To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION: Our mission is to develop outstanding teams by investing in strong relationships. Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES:
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants