Creative Project Manager

About the role

We are seeking a Creative Project Manager to support the graphic design team by owning project intake, maintaining visibility into timelines and resources, and ensuring work moves efficiently from request through completion.

Responsibilities

• Manage the design project intake form and review all incoming design tickets; validate that each request includes finalized copy, in‑context examples or references, bespoke photography or other required retailer assets, deal/offer/promotional details, clear objectives, deliverables, and due dates; flag incomplete or unclear requests before assignment and follow up with stakeholders to collect missing details.
• Monitor projects approaching their due dates; confirm the design team is actively progressing work and positioned to meet agreed deadlines; track stakeholder feedback and ensure revisions or approvals are addressed timely; work with stakeholders to adjust timelines when necessary, balancing business needs with design team workload and capacity.
• Maintain visibility into the workload and availability of all designers; identify potential bottlenecks, scheduling conflicts, or uneven task distribution; recommend timeline adjustments and prioritization changes to prevent overloading the team and protect project quality.
• Ensure task statuses are accurate, current, and consistently maintained; follow up with stakeholders to close completed tasks or clarify next steps for inactive requests; keep work organized across project boards by nesting or linking related requests under appropriate parent tasks; help eliminate duplicate requests across boards and maintain a clear source of truth.
• Lead weekly project timeline meetings with the design team and relevant stakeholders; review active projects, upcoming deadlines, bandwidth, priorities, and blockers; surface potential deadline risks early and coordinate solutions; maintain clear communication around project expectations, timeline changes, approvals, and ownership.

Requirements

• Expert in Asana: intake forms, workflow automations, and multi‑homing tasks across cross‑functional boards to prevent duplicate work.
• Comfortable managing Figma review links for stakeholders.
• Experienced routing light‑production requests in Canva.
• Intuitive quality control for incoming briefs (Brief & Asset Vetting): catching missing copy, assets, dimensions, or promo details prior to assignment; light design workflow knowledge is ideal.
• Proven ability to monitor designer bandwidth, quantify project effort, and forecast reliable delivery schedules (Capacity Planning).
• Assertive Boundary Setting: confident holding cross‑functional teams to intake guidelines and diplomatically pushing back on incomplete briefs or unapproved rush requests.
• Cross‑Team Translation: skilled at converting broad commercial goals into concrete creative tasks and explaining design constraints to non‑creatives.
• Negotiation & Prioritization: adept at mediating competing stakeholder demands and negotiating timeline trade‑offs when resources are stretched.
• Meeting Facilitation: experienced in running concise, action‑driven weekly syncs that quickly surface blockers and align priorities.
• Diplomatically Firm: approachable and collaborative, yet completely steadfast when upholding deadlines, lead times, and process standards.
• Process‑Minded & Organized: thrives on operational order, maintaining pristine board hygiene and clear task dependencies.
• Protective of Creative Focus: understands the creative workflow and actively shields designers from constant context‑switching and unscheduled requests.
• Adaptable Under Pressure: remains calm and solution‑oriented when retail calendars, product launches, or commercial priorities shift abruptly.
• Experience working with cross‑functional teams (marketing, education, visual merchandising) to ensure deadlines are met – a plus.
• Prior experience with retailers such as Sephora/ULTA – a plus.
• Must be able to work onsite Monday‑Friday at the ABH Studio located in Mar Vista, CA.

Benefits

• Full benefits package
• 401(K) plan with company matching contributions
• Bonus eligible

Pay

The starting salary rate for this position is $85,000.00–$100,000.00; compensation may vary outside this range based on qualifications, skills, experience, and location.

Schedule

Onsite Monday‑Friday at the ABH Studio in Mar Vista, CA.