CR Support Operator

About the role

We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities.

Responsibilities

• Operate multi-function process control machinery through control panels, computer terminals and other control systems to roast, grind, and package food products.
• Observe gauges, computer printouts and video monitors to verify specified processing conditions and make adjustments to process variables such as roasting times, ingredient inputs, flow rates and temperature settings.
• Absorb and relay information from Control Room Operator regarding receiving, roasting, and grinding schedules, including quality parameters, managing bins to maximize capacity and production efficiency.
• Communicate issues in control room to Control Room Operator and other departments as necessary.
• Perform master sanitation, housekeeping, rework, and preventative maintenance duties as needed.
• Absorb and relay information from Control Room Operator regarding roaster, pelletizer, and dust collection system cleaning.
• Cooker changeovers and assist with coordination and participation.
• Perform minor repairs and/or adjustments to equipment as needed.
• Document film usage, rejected materials, and rework.
• Verify case counts at the completion of a run.

Requirements

• Proficient in roasting and grinding operations.
• Overall knowledge of control room operations and sequence of events.
• Familiarity with process control machines and computer systems (i.e. PLC, SCADA, MES, sensors).
• Ability to quickly assess situations and make decisions under pressure (i.e. respond to control system alarms and alerts).
• Ability to follow written and oral instructions and communicate effectively with coworkers and supervisors.
• Proficient mathematical skills.
• Strong attention to detail and organizational skills.
• Ability to follow mandated safety procedures.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.
• Valid driver's license required.

Skills

• Control room operations.
• Process control machines and computer systems.
• Roasting and grinding operations.
• Quality assurance requirements.
• Thermal cleaning of roaster, cleaning of pelletizer, and dust collection system cleaning.
• Changeovers of all types.
• Documentation of film usage, rejected materials, and rework.
• Verification of case counts at the completion of a run.

Benefits

• Competitive Total Rewards package – health benefits coverage on day 1, employer matched retirement savings plans, optional Health or Wellness Spending Accounts.
• Employee discount program on our coffee and tea products.
• Annual Safety Shoes Program – your safety is our #1 priority.
• Tuition Assistance Program – we value continuous learning and self-development.

Pay

Details TBD.

Schedule

Varying shifts based on business needs.