CQA Roof Observer

About the role

Mantis Innovation seeks a Construction Quality Assurance Observer (CQA Observer) to provide on-site observation of construction projects. This role ensures work is installed according to contract documents, manufacturer guidelines, and Mantis quality standards.

Responsibilities

• Deliver clear, accurate daily observation reports that reflect actual site conditions
• Identify quality issues early and communicate them before they become larger problems
• Ensure work is aligned with plans, specs, and manufacturer requirements
• Maintain strict adherence to safety standards and actively address jobsite risks
• Communicate effectively with project teams, contractors, and internal stakeholders
• Maintain consistent documentation and reporting throughout the project lifecycle
• Participate in punch list walks, closeout reviews, and warranty inspections
• Prepare detailed daily observation reports with complete documentation and photographic evidence
• Upload reports and maintain organized, consistent project documentation in company systems
• Communicate regularly with project managers, contractors, and team members regarding site conditions, issues, and progress
• Maintain a professional, impartial presence on-site while interacting with clients and contractors
• Support other CQA Observers, Survey Technicians, and other teams to complete project work

Construction Quality Assurance Observation

• Review project plans, specifications, and submittals to understand scope, materials, and installation requirements
• Observe contractor work in the field to verify compliance with project requirements, manufacturer guidelines, and quality standards
• Monitor installation methods, material handling, storage conditions, and substrate or deck preparation
• Document work progress, deficiencies, and conditions in real time using notes, photos, and field reporting tools
• Identify quality concerns, installation issues, or deviations from plans and communicate them clearly to project teams
• Verify critical milestones such as watertight conditions and overall system integrity during installation
• Prepare detailed daily observation reports with complete documentation and photographic evidence
• Upload reports and maintain organized, consistent project documentation in company systems
• Communicate regularly with project managers, contractors, and team members regarding site conditions, issues, and progress

Minimum Qualifications

• High school diploma or equivalent
• Valid driver’s license with acceptable driving record
• Ability to read and interpret construction drawings and specifications
• Proficiency with Microsoft Office and tablet-based field tools
• Ability to perform physical field work including climbing ladders and navigating active construction sites

Preferred Qualifications

• Roofing or building envelope certifications (RRO, RRC, IIBEC coursework, etc.)
• OSHA 30 and other safety certifications
• Experience in construction, roofing, or building envelope projects
• Prior CQA, inspection, or quality oversight experience
• Broad experience across pavement, roofing, or exterior systems

Working Conditions/Physical Requirements

• Work schedule involves regular overnight travel for stretches of ~3 weeks at a time
• Ability to travel up to 80-90% (via vehicle, airplane, etc.)
• Heavy physical demands, lifting up to 75 lbs. daily, standing up to 10-12 hours daily
• Work is typically performed at height on low slope roofs (4:12 pitch) while utilizing fall protection and fall prevention equipment
• Work may be performed on steep slope roofs (greater than 4:12 pitch) while utilizing fall protection and fall prevention equipment
• Work is typically performed out-of-doors with exposure to all types of weather
• Work is performed on or in the buildings of customers
• Work requires safely climbing ladders daily
• Work is performed in a non-smoking environment
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and phone
• Working extended hours may be required as needed

Benefits

• Medical
• Dental
• Vision
• FSA
• HSA
• 401k Matching
• Paid Vacation
• Paid Sick
• Paid Holidays
• Paid Parental Leave
• Paid Short Term & Long Term Disability
• Tuition Reimbursement
• A flexible hybrid work schedule (for office-based employees)

Note

We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees).