CPS Investigations & Assessments Senior Specialist (Evening)

Overview

Loudoun County Government, recognized by Forbes as one of the 2025 Best Large Employers, seeks a dedicated professional for the CPS Investigations & Assessments Evening Senior Specialist position within the Department of Family Services. The role is mission‑critical, requiring strong investigative judgment, supervisory readiness, and the ability to coach others in a fast‑paced environment. The specialist will protect children and support families during non‑traditional business hours, making timely safety decisions and responding effectively in high‑pressure situations.

Key Responsibilities

• Respond to emergency child welfare situations and crisis calls after regular business hours.
• Investigate serious allegations of abuse or neglect, including sexual abuse, human trafficking, severe neglect, and out‑of‑family investigations.
• Conduct comprehensive family assessments to evaluate child safety, risk, and service needs.
• Interview children, parents, guardians, and collateral contacts.
• Develop and implement safety plans and service recommendations.
• Apply trauma‑informed, strengths‑based practices in all casework activities.
• Document case activity accurately and timely in state and local case management systems.
• Collaborate with law enforcement, hospitals, schools, courts, and community providers.
• Provide courteous and professional customer service to staff, citizens, vendors, and partners.
• Lead, mentor, and provide work guidance to staff as assigned.
• Complete special projects and other duties as assigned.

Minimum Qualifications

• Bachelor’s degree required.
• Three (3) years of directly related experience in a human services area.

Preferred Qualifications

• Two (2) years of direct CPS investigations and family assessments experience.
• Master’s degree in Social Work, Psychology, Sociology, Public Administration, or a related field.
• Bilingual skills in Spanish and English.
• Knowledge of child welfare systems, trauma‑informed practice, motivational interviewing, and strengths‑based service delivery.
• Knowledge of applicable laws, regulations, and policy governing child protective services.
• Experience working evenings, on‑call rotations, or emergency response functions.

Job Contingencies and Special Requirements

• Pass pre‑employment background checks including criminal, fingerprinting, credit, CPS/APS, and DMV checks.
• Valid driver’s license and good driving record (records may be reviewed annually).
• Hold or obtain certifications such as CPR if required for the assigned position.
• Obtain specific training such as CPS/Foster Care/APS state training as required or desired.
• Availability for duty beyond the normal workday, including nights, weekends, and holidays.
• Essential personnel status – required to report to work during countywide approved unscheduled leave periods (e.g., weather, transportation, disaster).

Schedule

Typical working hours: 1 pm – 9:30 pm, including scheduled coverage during overnight hours, weekends, and designated holidays. Participation in rotating on‑call shifts is required to receive and validate referrals from 5:00 pm – 8:30 am and respond to emergency family situations as needed.

Benefits

• $3,000 hiring bonus in accordance with the County’s Hiring and Retention Bonus Program.