CPQ Associate Product Owner

Key Responsibilities

• Collaborate with Development Team
• Partner with developers to execute solutions for identified issues.
• Ensure issues are resolved within agreed timelines, while maintaining product reliability and performance.
• Stakeholder Support
• Provide technical and functional support to sales representatives, distributors, finance and resellers as needed.
• Address queries and ensure stakeholders have the necessary tools and resources to use the CPQ platform efficiently.
• Change Management and Training
• Conduct training sessions for partners, distributors, and resellers to help them understand new CPQ capabilities and updates.
• Resolve any issues or concerns raised by partners and users, ensuring smooth adoption of platform changes.
• Data Analysis and Reporting
• Generate reports in Salesforce for data analysis to identify trends, insights, and areas requiring improvement.
• Prepare and present key data to stakeholders to support informed decision-making.
• Solution Documentation
• Create detailed user story documentation for solutions provided to business problems.
• Maintain clear, organized records to support knowledge sharing and future references.
• Defect Management and Triage
• Analyze and prioritize incoming defects for the NAM CPQ platform.
• Identify root causes and propose actionable solutions to resolve issues promptly.
• Continuous Improvement
• Collaborate with teams to identify areas for process or system improvements based on feedback and defect reviews.
• Support efforts to enhance the CPQ platform’s usability and performance.

Qualifications

• Education: Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
• Experience: 2–3 years of experience in a product owner, business analyst, or similar role. Exposure to CPQ platforms is highly desirable.
• Technical Skills: Basic understanding of Salesforce CPQ processes, workflows, and tools. Ability to generate and analyze reports in Salesforce. Proficiency in analyzing data and providing actionable insights.
• Key Competencies: Strong problem-solving and analytical skills. Excellent verbal and written communication abilities. Ability to work collaboratively with cross-functional teams and stakeholders. Self-motivated, with excellent organizational abilities and attention to detail.
• Preferred Skills: Familiarity with Salesforce CPQ or other CPQ platforms. Basic knowledge of Agile methodologies. Experience working with sales operations teams and distributors/resellers. Experience in conducting training sessions and managing change initiatives. Strong proficiency in Salesforce reporting tools and dashboards.

Pay

This position offers an annual base salary typically between $ 77000 and $ 112000. Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.