CPI Behavior Health Technician Desert Mountain

About the Role

Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. The Behavioral Health Technician (BHT) is responsible for the management of member behavior in an inpatient facility and working with the treatment team to provide a therapeutic milieu for the members. The BHT will provide counseling and crisis response services, ensure members are safe, are encouraged to engage in services, and are provided a clean environment while addressing the members’ ongoing needs. The BHT contributes to the overall culture of safety and is responsible for encountering services within the Electronic Health Record.

Responsibilities

• Observe members, listen to concerns, and record observations.
• Document and/or report any areas of concerns related to the members’ behaviors/interactions in clinical records, and to the appropriate staff, per policy.
• Assist in admission/orientation process including obtaining vital signs, and urine/lab specimens.
• Complete comprehensive assessments and service plans.
• Provide counseling and other necessary services, including crisis planning.
• Complete a safety search of the member rooms and belongings.
• Under supervision from the medical staff, assist in the self-administration of medication.
• Assist members with daily living activities such as eating, bathing, and grooming.
• Ensure all members are accounted for throughout shift.
• Facilitate education or recreation groups as assigned or scheduled.
• Work effectively with the member’s support system and self-help groups.
• Act as advocate and liaison for member’s access to resources to support service plan goals.
• Attend staff meetings and treatment team meetings.
• May be required to transport members in company vehicles.
• May provide 24-hour crisis intervention.
• Utilize non-violent crisis intervention techniques to meet the member’s risk level up to and including physical hold interventions, when allowed.
• Responsible for following any policies, procedures, and controls established by the organization, and the Privacy and Compliance Officers, regarding access to, protection of, and the use of PHI.
• Remain current on all required training as established by the organization, and regulatory or accreditation entities.
• Perform other duties as assigned or necessary as they relate to the general nature of the position.

Core Competencies

• Technical Ability - Demonstrates knowledge of procedures, skills, and techniques acquired through education, experience, and training.
• Critical Thinking - Actively and skillfully conceptualizes, applies, analyzes, synthesizes, and/or evaluates information.
• Reliability/Dependability - Completes work in a timely, consistent manner; is regularly present and punctual.
• Decision Making - Gathers relevant knowledge; generates and evaluates alternatives; commits to a decision.
• Integrity - Shares complete and accurate information; maintains confidentiality and discretion.
• Interpersonal Relationships - Considers and responds appropriately to the needs and capabilities of different people.
• Teamwork - Promotes cooperation and commitment to achieve goals and deliverables.
• Adaptability - Adjusts behavioral style or method of approach when necessary to achieve a goal.
• Quality of Work - Maintains high standards; produces accurate, thorough, professional work.
• Planning/Organization/Time Management - Establishes a systematic course of action to accomplish objectives.
• Communication - Effectively conveys information through verbal, non-verbal, and written communications.
• Cultural Competence - Sensitive to a diverse workforce and member population.
• Total Health Perspective - Actively checks in about both the member’s physical and behavioral health status.
• Ethical Principles - Works collaboratively to avoid conflicts of interest.
• Customer Service Orientation - Demonstrates commitment to meeting the needs of co-workers, clients, and the community.
• Health and Safety - Demonstrates knowledge of potential health and safety hazards.
• Personal Growth - Demonstrates desire to acquire knowledge and skills to perform the job more effectively.

Requirements

• Bachelor’s degree in a field related to behavioral health; or equivalent combination of experience and education.
• Two (2) years of experience working in the public behavioral health system; experience with SMI population preferred.
• Minimum 21 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (Employer provides).

Skills

• Language - Comprehension of the English language, verbally and in writing.
• Technology - Computer literacy including working knowledge of Microsoft Office Systems, Word, and Outlook; familiarity with Electronic Health Records (EHR).

Physical Demands

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Adequate range of body motion and mobility to work in an office setting; sitting for extended periods of time, walking, bending, twisting, reaching, balancing.
• Occasional lifting and carrying of up to 30 pounds.
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard or laptop.
• Verbally communicate to exchange information.
• Ability to drive a motor vehicle.
• Vision: See in the normal visual range with or without correction.
• Hearing: Hear in the normal audio range with or without correction.

Benefits

• Top-level compensation packages.
• Exceptional health, dental, and disability benefits.
• Career and compensation advancement programs.
• Student loan forgiveness programs.
• 401k company match.
• Bilingual pay differential.
• Holiday, PTO, and employer-paid life insurance.
• Clinical licensure supervision and reimbursement.
• Evidence-based treatment approaches, training, and supervision.