Courtesy Clerk/Grocery Bagger

About the role

Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at check out for customers
• Ensure at least five items per bag while preventing damage to contents or items
• Bag items in various types of bags (reusable/plastic/paper)
• Absorb customer's merchandise from bottom of bascart for checkout
• Offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state, and federal laws, and company guidelines
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a reasonable, non-confrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Qualifications

• Customer Service skills
• Effective communication skills
• Previous retail experience is preferred but not necessary

Benefits

Learn more about the comprehensive benefits offered by The Kroger Family of Companies, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, and industry-leading training programs.