Courtesy Clerk/Grocery Bagger

Responsibilities

• Bags groceries at check-out for customers
• Ensures contents or items are not damaged while bagging at least five items per customer
• Fulfills best practices for bagging items in various types of bags (reusable/plastic/paper)
• Aids customers in removing merchandise from bottom of bascarts for checkout
• Offers to help customers with loading bags into their cars
• Performs basic shelf conditioning
• Informs customers of grocery specials
• Restores returned merchandise to store shelves
• Gathers bascarts and returns them to designated areas
• Cleans spills, collects, and picks up trash inside store and parking lot
• Cleans all areas inside and outside of store
• Handles and assembles seasonal merchandise
• Understands the store's layout, locates products, and conducts price checks for cashiers
• Enforces safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues
• Adheres to all food safety regulations and guidelines
• Performs preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Creates an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store

Qualifications

• Customer Service skills
• Effective communication skills
• Previous retail experience is preferred but not required

About the role

The role involves assisting customers with their shopping experience, maintaining a safe and clean environment, and adhering to safety and food safety regulations. Associates are expected to work cooperatively in a high-paced and sometimes stressful environment, manage conflicts in a non-confrontational manner, and adhere to company policies and local, state, and federal laws.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support Associates' well-being, including:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage
• Paid time off, including holiday and sick pay based on eligibility and length of service
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching
• Valuable associate discounts on purchases, including food, travel, technology, and more
• Tuition reimbursement up to $21,000 over the course of your career
• Industry-leading training programs and diverse career pathways

For more information about benefits and eligibility, please visit our Benefits Page!