Courtesy Clerk/Grocery Bagger

Responsibilities

• Bags groceries at check-out for customers
• Ensures contents or items are not damaged while bagging at least five items per bag
• Fulfills best practices for bagging items in various types of bags (reusable/plastic/paper)
• Aids customers in removing merchandise from bottom of bascarts for checkout
• Offers to help customers with loading bags into their cars
• Performs basic shelf conditioning
• Offers information on grocery specials to customers
• Restores returned merchandise to store shelves
• Cleans spills, collects, and picks up trash inside store and parking lot
• Cleans all areas inside and outside of store
• Handles and assembles seasonal merchandise
• Knows the store's layout, locates products, and conducts price checks for cashiers
• Enforces safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues
• Adheres to food safety regulations and guidelines
• Performs preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Creates an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Adheres to all local, state, and federal laws, and company guidelines
• Works cooperatively in high-paced and sometimes stressful environments
• Manages conflict in a reasonable, non-confrontational, and cooperative manner
• Acts with honesty and integrity regarding customer and business information
• Manages customer interactions with minors, individuals with special needs, and older adults

Qualifications

• Customer service skills
• Effective communication skills
• Previous retail experience is preferred but not required

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Tuition reimbursement up to $21,000 over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!