Courtesy Clerk/Grocery Bagger
About the role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at check out for customers
- Ensure at least five items per bag while preventing damage to contents or items
- Bag items in various types of bags (reusable/plastic/paper)
- Assist in removing customer's merchandise from bottom of bascart for checkout
- Offer to help customers with loading bags into their car
- Perform basic shelf conditioning
- Inform customers of grocery specials
- Return merchandise to store shelves
- Gather bascarts and return them to designated areas
- Clean spills, collect and pick up trash inside store and parking lot
- Clean all areas inside and outside of store
- Handle and assemble seasonal merchandise
- Understand the store's layout, locate products, and conduct price checks for cashiers
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state and federal laws, and company guidelines
- Able to work cooperatively in high-paced and sometimes stressful environments
- Able to manage conflict in a reasonable, non-confrontational and cooperative manner
- Able to act with honesty and integrity regarding customer and business information
- Able to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Qualifications
- Customer Service skills
- Effective communication skills
- Previous retail experience is preferred but not necessary
Skills
Ability to work cooperatively in high paced and sometimes stressful environment
Able to manage conflict in a reasonable, nonconfrontational and cooperative manner
Able to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off such as vacation, sick leave, and parental leave.
- Mental and emotional support resources through our Employee Assistance Program.
- Free counseling through our Employee Assistance Program.
- Free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about schedule are not specified in the job posting.