Courtesy Clerk/Grocery Bagger

About the role

Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at check out for customers
• Ensure at least five items per bag while preventing damage to contents or items
• Bag items in various types of bags (reusable/plastic/paper)
• Absorb customer's merchandise from bottom of bascart for checkout
• Offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state, and federal laws, and company guidelines
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a reasonable, non-confrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults

Qualifications

• Customer Service skills
• Effective communication skills
• Previous retail experience is preferred but not necessary

Benefits

Well-being benefits include:

• Comprehensive healthcare coverage
• Paid time off, including holiday and sick pay
• Employee Assistance Program for emotional and financial support
• Valuable associate discounts on purchases
• Tuition reimbursement for industry-leading training programs
• Vast potential for growth through diverse career pathways

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans
• Paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, technology, and so much more
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways