Courtesy Clerk/Grocery Bagger

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at checkout for customers, aiming for at least five items per bag while ensuring contents are not damaged.
• Follow best practices for bagging items in reusable, plastic, or paper bags.
• Assist customers by removing merchandise from the bottom of bascarts for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and return merchandise to store shelves.
• Inform customers of grocery specials.
• Gather bascarts and return them to designated areas.
• Clean spills, collect and pick up trash inside the store and parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store’s layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management of accidents or issues.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of needed repairs.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
• Adhere to all local, state, and federal laws, as well as company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Customer service skills.
• Effective communication skills.

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we serve customers in over 180 stores throughout the state. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We provide the ingredients you need to create your own recipe for success at work and in life. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Industry-leading training programs and diverse career pathways for growth.