Courtesy Clerk/Grocery Bagger
About the role
Dillons, based in Hutchinson, Kansas, merged with The Kroger Company in 1983. Today, we serve over 60 stores in Kansas. As part of the Kroger family, we aim to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
Responsibilities
- Bag groceries at check-out for customers
- Ensure at least five items per bag, avoiding damage to contents
- Bag items in various types of bags (reusable, plastic, paper)
- Assist in removing customer's merchandise from bottom of basket for checkout
- Offer to help customers load bags into their cars
- Perform basic shelf conditioning
- Inform customers of grocery specials
- Return merchandise to store shelves
- Gather baskets and return them to designated areas
- Clean spills, collect, and pick up trash inside store and parking lot
- Clean all areas inside and outside of store
- Handle and assemble seasonal merchandise
- Understand the store's layout, locate products, and conduct price checks for cashiers
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state, and federal laws, and company guidelines
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, non-confrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Qualifications
- Customer Service skills
- Effective communication skills
- Previous retail experience is preferred but not required
Skills
Ability to work cooperatively in a high-paced and sometimes stressful environment
Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology, and more.
- Tuition reimbursement up to $21,000 over your career, through the industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Pay
Compensation details are not specified in the job description.
Schedule
Schedule details are not specified in the job description.