Courtesy Clerk/Grocery Bagger
About the role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at check out for customers
- Ensure at least five items per bag while preventing damage to contents or items
- Bag items in various types of bags (reusable/plastic/paper)
- Absorb customer's merchandise from bottom of bascart for checkout
- Offer to help customers with loading bags into their car
- Perform basic shelf conditioning
- Inform customers of grocery specials
- Return merchandise to store shelves
- Gather bascarts and return them to designated areas
- Clean spills, collect and pick up trash inside store and parking lot
- Clean all areas inside and outside of store
- Handle and assemble seasonal merchandise
- Understand the store's layout, locate products, and conduct price checks for cashiers
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhere to all local, state, and federal laws, and company guidelines
- Work cooperatively in high-paced and sometimes stressful environments
- Manage conflict in a reasonable, non-confrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Qualifications
- Customer Service skills
- Effective communication skills
- Previous retail experience is preferred but not required
About Us
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.
What You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.