Courtesy Clerk/Grocery Bagger
About the role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bag groceries at check out for customers
- Ensure at least five items per bag while preventing damage to contents or items
- Bag items in various types of bags (reusable/plastic/paper)
- Aid in removing customer's merchandise from bottom of basket for checkout
- Offer to help customers with loading bags into their car
- Perform basic shelf conditioning
- Inform customers of grocery specials
- Return merchandise to store shelves
- Gather bascarts and return them to designated areas
- Clean spills, collect and pick up trash inside store and parking lot
- Clean all areas inside and outside of store
- Handle and assemble seasonal merchandise
- Understand the store's layout, locate products, and conduct price checks for cashiers
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Adhere to all food safety regulations and guidelines
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Qualifications
- Customer Service skills
- Effective communication skills
- Previous retail experience is preferred but not necessary
Skills
Ability to work cooperatively in high-paced and sometimes stressful environments
Ability to manage conflict in a reasonable, non-confrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
The Kroger Family of Companies offers comprehensive benefits to support your Well-Being, including Physical, Emotional, Financial and more.
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Tuition reimbursement up to $21,000 over your career, through the industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Pay
Details on pay are not specified in the job description.
Schedule
Details on schedule are not specified in the job description.