Courtesy Clerk/Grocery Bagger

Responsibilities

• Bags groceries at check-out for customers
• Ensures contents or items are not damaged while bagging at least five items per customer
• Fulfills best practices for bagging items in various types of bags (reusable/plastic/paper)
• Aids customers in removing merchandise from bottom of bascarts for checkout
• Offers to help customers with loading bags into their car
• Performs basic shelf conditioning
• Offers grocery specials to customers
• Restores returned merchandise to store shelves
• Cleans spills, collects, and picks up trash inside store and parking lot
• Cleans all areas inside and outside of store
• Handles and assembles seasonal merchandise
• Knows the store's layout, locates products, and conducts price checks for cashiers
• Enforces safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues
• Adheres to food safety regulations and guidelines
• Performs preventive maintenance by inspecting equipment and notifying appropriate department or store manager of any items in need of repair
• Creates an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Follows all local, state, and federal laws, and company guidelines
• Works cooperatively in high-paced and sometimes stressful environments
• Manages conflict in a reasonable, non-confrontational, and cooperative manner
• Acts with honesty and integrity regarding customer and business information
• Follows directions and seeks assistance when necessary to resolve customer and business issues
• Supports and assists through direct interaction with minors, individuals with special needs, and older adults

Qualifications

• Customer service skills
• Effective communication skills
• Previous retail experience is preferred but not required