Courtesy Clerk/Grocery Bagger

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Bag groceries at check out for customers, striving for at least five items in the bag while ensuring that contents or items are not damaged
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper)
• Assist in removing customer's merchandise from bottom of bascart for checkout
• Offer to help customers with loading bags into their car
• Perform basic shelf conditioning
• Inform customers of grocery specials
• Return merchandise to store shelves
• Gather bascarts and return them to designated areas
• Clean spills, collect and pick up trash inside store and parking lot
• Clean all areas inside and outside of store
• Handle and assemble seasonal merchandise
• Understand the store's layout, locate products, and conduct price checks for cashiers
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
• Adhere to all food safety regulations and guidelines
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

• Customer service skills
• Effective communication skills

Preferred Experience

• Retail experience is preferred but not necessary

Benefits

• Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, technology and so much more
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways