Courtesy Clerk

About the role

At Brookshire Grocery Company (BGC), you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.

Responsibilities

• Maintains acceptable store conditions according to Company standards.
• Engages with customers, bags and transports groceries, locates products and conducts price verifications.
• Performs various customer service duties while maintaining a safe and sanitary shopping environment.
• Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
• Collects shopping carts and stores them in the cart corral.
• Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
• Safes front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
• Promotes product sales through active customer engagement.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Follows Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.

Requirements

• Typically involves on-the-job training.
• Minimum of 16 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Qualifications

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Skills

• Close vision, distance vision, depth perception or the ability to focus.
• Standing or walking.
• Talking and hearing.
• Using hands for reaching, touching or handling.
• Pushing, pulling, maneuvering or lifting objects up to 40 lbs.
• Bending, kneeling or squatting.
• Pushing, pulling, maneuvering or lifting objects up to 75 lbs.
• Attending work.

Physical Demands

• Continuous use of close vision, distance vision, depth perception or the ability to focus.
• Continuous standing or walking.
• Continuous talking and hearing.
• Frequent use of hands for reaching, touching or handling.
• Frequent pushing, pulling, maneuvering or lifting objects up to 40 lbs.
• Frequent bending, kneeling or squatting.
• Occasional pushing, pulling, maneuvering or lifting objects up to 75 lbs.
• Quiet to moderate noise level exposure.

Work Context and Environment

• Work is generally performed in a retail store.
• Frequent exposure to outside temperatures and weather.
• Occasional exposure to wet, slippery or damp conditions.
• Occasional exposure to cleaning agents.

Company Information

Brookshire Grocery Company (BGC) is based in Tyler, Texas, and operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma. We're committed to creating a workplace where you can thrive, celebrating your contributions, and supporting your growth.