Court Services Officer (Juvenile Diversion Officer)

Essential Functions, Duties, And Responsibilities

• Mets with youth and families.
• Maintains supervision and enforcement of Court Orders.

• Qualifications

  • Bachelor’s Degree (Criminal Justice/Social Service preferred) is required; an understanding of the Juvenile Court system is preferred; an ability to work with difficult people is required; decision-making, problem solving, organizational skills, and necessary skills with technology such as computer-based programs are all required.

  Skills And Characteristics Required

  • Ability to connect with challenging and difficult people, while providing empathetic, non-judgmental, and culturally competent interventions.
  • Understanding of the juvenile justice system and how it interacts with a wide array of other systems in which Court involved youth and families come into contact.
  • Ability to reflect the values and professionalism of the Licking County Juvenile Court in interactions with Court employees and with the community at all times.
  • Maintain the confidentiality of youth and families involved with the Court while treating those involved with the Court with dignity and respect.
  • Demonstrate reasonable judgment in times of crisis and high stress while maintaining a high-performance level in stressful and emotionally challenging conditions and circumstances.
  • Must remain flexible in a fast-paced setting where circumstances change frequently throughout the day.
  • Must utilize conflict resolution and conflict management skills to de-escalate tense situations between youth, their families, and others.
  • Ability to synthesize information from different sources and draw appropriate conclusions.
  • Demonstrate teamwork on a variety of teams which may include Court staff, service providers, youth, family, and other stakeholders to achieve case plan goals through effective communication and collaboration across systems.
  • Uses interpersonal skills to develop positive relationships with youth and families to drive interventions and achieve case plan goals through consensus when possible.

  Physical Demands

  • Must be of physical condition to detain and/or arrest youth when necessary.

  Work Environment

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.