Court Reporting Systems Program Manager

Primary Responsibilities

• Manages statewide court programs related to e-Filing, e-Citation, KBI reporting, DMV reporting, and related technology-supported business processes.
• Develops, implements, and evaluates statewide policies, procedures, standards, goals, and operational guidelines to ensure consistent and effective program administration across district courts.
• Led the planning, implementation, testing, and continuous improvement of system enhancements, technology initiatives, reporting interfaces, and business process improvements.
• Evaluates program performance and operational effectiveness through data analysis, stakeholder engagement, and workflow assessments; recommends and implements strategic improvements.
• Ensures the integrity, accuracy, and timeliness of data reporting and system operations, including oversight of reporting interfaces, import processes, automated jobs, and related technology functions.
• Serves as the statewide subject matter expert and primary liaison for assigned programs, providing consultation and guidance to court leadership, judges, clerks, vendors, external agencies, and other stakeholders.
• Develops and maintains program documentation, business requirements, operational procedures, training materials, and reporting standards; provides training and technical guidance to court personnel and external partners.
• Supervises professional staff, including assigning work, establishing performance expectations, conducting performance evaluations, providing coaching and development, and participating in hiring, disciplinary actions.
• Oversees payroll, leave administration, personnel transactions, employee development activities, and other supervisory responsibilities for assigned staff.
• Prepares reports, recommendations, presentations and other communications regarding program performance, operational trends, risks, and improvement opportunities.

Required Education and Experience

• Graduation from an accredited college and university with a bachelor’s degree in public administration, business administration, information systems, criminal justice, or a related field is preferred.
• Additional management or program administration experience may be substituted for education on a year for year basis.

Knowledge, Skills and Abilities

• Knowledge of program management, organizational administration, operational planning, and continuous improvement principles.
• Knowledge of court operations, judicial processes, business systems, and technology-supported workflows.
• Ability to develop, implement, and evaluate policies, procedures, standards, and operational practices.
• Ability to manage multiple programs, projects, priorities, and stakeholder relationships while meeting organizational objectives.
• Ability to analyze complex operational and technical issues, identify solutions, and lead process improvement initiatives.
• Ability to supervise, develop, and evaluate staff while fostering a collaborative and customer focused work environment.
• Ability to communicate effectively with judges, court personnel, executive leadership, vendors, external agencies, and other stakeholders both verbally and in writing.
• Strong organizational, analytical, and problem-solving skills, including proficiency with Microsoft Office Suite and court-related technology systems.

Benefits

• Kansas Judicial Branch Benefits: State Employment Center - Benefits (ks.gov)