Court Registry Officer

About the role

As a Court Registry Officer, you will work with a team responsible for the successful operation of the District Court. Your responsibilities include case management, court taking, and customer service.

Responsibilities

• Ensure files are accurate and up to date through case management tasks such as data entry and decision-making.
• Run the court, including opening sessions in both English and Te Reo Māori, working with the judiciary, and handling administrative duties.
• Interact with customers via face-to-face, phone, or email, addressing any court-related matters.

Requirements

• Resilience to handle sensitive cases and high volumes at a fast pace.
• Detail-oriented and observant to ensure accuracy in case information.
• Self-awareness to understand and work effectively with diverse customers.
• Ability to multi-task and manage conflicting priorities.
• Willingness to learn and adapt to changes in legislation and court processes.
• Excellent communication skills, including proficiency in English and confident Te Reo Māori pronunciation.
• Confidence using audio-visual equipment.
• A positive attitude towards helping others in a busy courtroom environment.

Qualifications

To be successful, you should have a strong work ethic and be able to demonstrate your ability to meet the requirements listed above. No specific qualifications are required, but a background in customer service, legal assistance, or a related field may be beneficial.

Skills

• Customer service skills
• Attention to detail
• Teamwork and collaboration
• Adaptability and flexibility
• Effective communication
• Legal knowledge (though not mandatory)

Benefits

The Nelson District Court offers a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• Flexible work hours where possible
• An online professional development portal
• Access to a variety of inclusive and proactive networks

Pay

The remuneration band for this role is $60,729 to $80,794. The appointing salary will be based on skills and experience.

Schedule

This role is available as a permanent, full-time position and a 11-month fixed-term, full-time role.