Courier, Eurofins Drinking Water and Wastewater Northeast, Ayer, MA

About the role

Eurofins Scientific is an international life sciences company providing analytical testing services to clients across multiple industries. The Courier is responsible for the pick-up and delivery of water, soil, and air samples to and from the laboratory while maintaining quality, hold time, and turnaround time objectives. This position involves courier duties as a primary responsibility, with approximately 30% of time dedicated to preparing bottle kits and sample login. The role is based out of the Ayer, Massachusetts lab.

Responsibilities

• Perform all duties as outlined in the Standard Operating Procedure (SOP) for Couriers.
• Pick up and deliver samples, bottle orders, and reports to the laboratory for sign-in and analysis.
• Count samples when receiving them from clients to ensure Chain of Custody and samples match.
• Verify samples are not broken or damaged and ensure proper signing, dating, and time recording on the Chain of Custody.
• Transport samples on ice from client sites to the lab or to sub-contracted laboratories.
• Unload and inspect samples for damage or violated hold times to maintain sample integrity.
• Interact professionally with Project Managers and clients.
• Follow directions or use maps to locate client offices/sites as specified in the courier request form.
• Communicate effectively with the courier coordinator about schedules.
• Record arrival and departure times in the courier log book for all pick-ups and deliveries.
• Maintain records for vehicle maintenance and driving miles; submit records monthly.
• Restock supplies to ensure availability for employees.
• Verify the validity and completeness of all bottle orders before delivery.
• Maintain the shipping/receiving area to ensure a safe work environment.
• Prepare bottle kits for shipping to clients in accordance with EPA and DOT requirements.
• Log samples into the Laboratory Information Management System (LIMS) to assign job/sample numbers for tracking.
• Perform on-site sampling events as needed.
• Dispose of samples and hazardous waste according to EPA and EH&S guidelines monthly.
• Label samples after log-in as needed.
• Perform other sample control duties as assigned by the department manager.

Requirements

• High school diploma or equivalent.
• Authorization to work in the United States indefinitely without restriction or sponsorship.
• Valid state-issued driver’s license to drive delivery vehicles; clean driving record required.
• Ability to lift up to 50 pounds (samples are often in coolers packed with ice).
• Professional working proficiency in English, including reading, writing, and speaking.

Qualifications

• Laboratory or sample handling experience preferred.
• Strong organizational and communication skills with attention to detail.
• Ability to prioritize multiple tasks, work independently and collaboratively, and adapt to changing priorities.
• Proficiency with computer systems and ability to follow documented procedures.
• Ability to read maps and follow directions.
• Flexibility in schedule (Monday-Friday, day shift hours).
• Customer service skills and comfort interacting with clients.
• Excellent oral and written communication, attention to detail, and ability to work independently or as part of a team.
• Self-motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.

Pay

$18–20/hour, depending on experience.

Schedule

Monday–Friday, 7:00–7:30 AM start to 4:00–4:30 PM. Flexibility is required.

Benefits

• Comprehensive medical coverage.
• Life and disability insurance.
• 401(k) with company match.
• Paid holidays and paid time off.
• Dental and vision options.