Countryside Mall Part-Time Sales Associate

About the role

At Sunglass Hut, you’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. As a Seasonal/Temporary Retail Sales Associate, you will provide exceptional customer service, build strong relationships with clients, and achieve sales targets while staying up-to-date on industry trends and product knowledge.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Display in-depth knowledge of the Brand, warranties, and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly, and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provide omnichannel support by ensuring a seamless customer service experience across all platforms, including online and in-store services.
• Understand and adhere to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Requirements

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable; timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative, adaptable, supportive, respectful, and open to feedback.
• Natural problem-solver and analytical thinker, with the ability to identify issues, evaluate solutions, and implement effective strategies.
• Ability to stand for extended periods and lift up to 25 pounds.

Preferred Qualifications

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Pay

Starting pay for this role is $21.74 per hour. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan.

Benefits

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts as part of a first-class total rewards package.