Counter Team Members & Baristas - Tatte Fairfax

Skills

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace. Baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages.

• Engaging, warm, and welcoming communication skills and presence
• Passion for and deep knowledge of our coffee menu, bakery, and savory offerings, and genuine hospitality
• Desire to help where needed and work as part of a team
• Alignment with Tatte’s core values and mission
• Flexibility to work a variety of shifts, including weekends, holidays, and afternoons/evenings

(Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Responsibilities

Counter Team Members

• Provides gracious and high-quality service to guests by welcoming them and engaging throughout their experience
• Determines guests' needs by asking questions and sharing product knowledge
• Has comprehensive knowledge of all Tatte products
• Takes guests’ orders using the point-of-sale system/register
• Executes all Tatte product and packaging standards
• Delivers coffee beverages and food to guests
• Maintains clean and well-stocked café stations
• Actively maintains and supports café cleanliness and visual/brand standards
• Complies with all safety and sanitation standards while adhering to policies and procedures
• Other duties as assigned

Baristas

• Provides gracious and high-quality service to guests by welcoming them and engaging throughout their experience
• Has comprehensive knowledge of all Tatte products
• Prepares and serves beverages according to Tatte recipes and specifications
• Answers guests' questions about offerings
• Follows all recipe and presentation standards for beverages
• Operates all barista station equipment according to standards
• Keeps the bar (including equipment) clean, sanitary, and well-stocked
• Delivers beautiful and artistic espresso beverages
• Other duties as assigned

Essential Functions & Working Conditions

• Strong communication skills
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+ lbs
• Must be able to work 8+ hours a day on feet

Benefits

• Competitive pay: Counter Team Members earn $12.80–$14.30/hour plus tips; Baristas earn $15.00–$16.75/hour plus tips
• Health, dental, and vision insurance for full-time team members
• Vacation time (after 1 year of full-time service)
• Paid sick time
• Free employee assistance program services
• Flexible schedule with no late nights
• Free drinks and generously discounted meals
• Exciting potential for growth