Counter Team Members & Baristas - Tatte Berklee

Skills

• Engaging, warm, and welcoming communication skills and presence
• A passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
• A desire to help where needed and work as part of a team
• Lives from Tatte’s core values and helps Tatte deliver on its mission
• Flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings

Responsibilities

Counter Team Members

• Welcome and engage with guests throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Takes guests’ orders using our point-of-sale system/register
• Executes all Tatte product and packaging standards
• Delivers coffee beverages and food to guests
• Maintains clean and well-stocked café stations
• Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
• Other duties as assigned

Baristas

• Welcome guests to our cafes and engage with them throughout their experience
• Prepares and serves or delivers beverages according to Tatte recipes and specifications
• Answers guests' questions about our offerings
• Follows all recipe and presentation standards for our beverages
• Operates all Barista station equipment according to standards
• Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory
• Delivers beautiful and artistic espresso beverages
• Other duties as assigned

Qualifications

• Strong communication skills
• Able to work in a fast-paced environment
• Able to grasp and reach overhead
• Able to lift, move, and carry 50+lbs
• Able to work 8+ hours a day on feet

Benefits and Perks

• Competitive Pay: Counter Team Members earn $11.75–$14.25/hour plus tips. Baristas earn $13.25–$16.25/hour plus tips.
• 401(k) (with a vesting match)
• Health, dental and vision insurance for full-time team members
• Vacation time (after 1 year of full-time service)
• Paid sick time
• Free employee assistance program services
• Flexible schedule with no late nights
• Free drinks and generously discounted meals
• Exciting potential for growth