Counter Service

About the Role

As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome). This role is a great opportunity whether you are looking to spend your career with us, work day or night, or explore other careers at NAPA in the future.

Responsibilities

• Provide and source parts for specialized equipment for our fleet customers
• Use your parts knowledge to assist other NAPA team members and answer questions for customers
• Provide outstanding customer service and interact with management and technicians
• Bring customer focus and high energy to our fast-paced environment
• Ask appropriate questions to ensure correct parts are researched and sourced
• Inform customers on parts availability

Requirements

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
• High School Diploma or GED (Technical or Trade school courses or degree preferred)
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers
• Ability to work on or around an airport environment in a shop setting

Preferred Qualifications

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in airport ground support equipment
• Knowledge of cataloging, sourcing, and/or inventory management systems
• Entirely customer-centric (external/internal)
• ASE Certifications

Benefits

• Competitive pay
• Medical, Dental, and Vision insurance
• 401K with company match
• Paid holidays and vacation
• NAPA discount
• Tuition reimbursement

A culture of promotion from within, using your creativity, finding solutions, and where no two days or career paths are the same. Great training and ongoing development with support from multiple leaders and your team.