Counter Server- Bryn Mawr

Responsibilities

• Provide exceptional service by greeting customers warmly, accurately taking orders, and handling transactions with efficiency and care.
• Maintain a clean and welcoming environment, ensuring all front-of-house areas, displays, and equipment are neat, organized, and up to health and safety standards.
• Support team operations by being cross-trained on all areas of the job including cash handling, food running, restocking displays, assisting with receiving deliveries, and reporting customer feedback or facility concerns to leadership.
• Uphold service standards by collaborating with the Service Lead to maintain quality, address customer inquiries, and reinforce a positive, respectful team culture.
• Contribute to team growth through ongoing learning, especially around coffee and tea offerings, and by helping train new staff on service, menu, and brand values.

Qualifications

• 1+ year of experience in high-volume coffee or a customer-facing role in food, beverage, or retail is preferred.
• Strong time management, organization, and communication skills, with the ability to stay focused and efficient in a fast-paced environment.
• Genuine passion for hospitality, with a love for great food and drink and a commitment to delivering exceptional service.
• Team-oriented and self-motivated, with a positive attitude, eagerness to learn, and willingness to support and uplift others.

About the role

We’re looking for a counter server to help create the warm, welcoming experience The Buttery is known for. This role sits at the heart of daily service, connecting our guests to great food, great people, and great moments.

Benefits

• Career Growth: Opportunities for professional development and career advancement as our cafe continues to expand.
• Dynamic Work Environment: Work in a fun, supportive, and dynamic environment where we take our work seriously but have fun while we do it.
• Employee Benefits: 401k, PTO, Sick Time, Health Insurance, Food/Beverage Discounts and more.

Pay

Details TBA

Schedule

Details TBA