Counter Sales/Will Call Associate

Primary Responsibilities

• Deliver friendly, helpful customer service
• Understand customer needs and recommend appropriate products and solutions
• Process, schedule, and manage customer orders, open orders, and bids
• Pull and prepare orders from the warehouse for customers
• Ensure Will Call orders are fulfilled accurately and ready for pickup within 30 minutes
• Handle products with care to prevent damage
• Operate equipment such as an order picker (including at high heights) to retrieve items
• Aid customers at the counter and Will Call area efficiently
• Maintain clean, organized counter and Will Call areas

Required Skills & Experience

• HVAC and/or plumbing knowledge
• Strong customer service mindset
• Basic computer skills
• Ability to stand for most of an 8-hour shift
• Ability to work in a fast-paced environment
• Ability to lift at least 50 lbs

Preferred Skills & Experience

• Forklift experience
• Retail scanner experience
• Warehouse experience

Branch Hours: Monday-Friday 6:30am-4:30pm and Saturdays 8am-11am.

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments since 1933. As a family-owned business, Famous Supply values its associates and practices its 40 Fundamentals for Living the Famous Way.

Benefits

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Career Growth Opportunities